In our business we hear all’s sorts of stories from all sorts of people about all sorts of things – that’s the way it is when you’re connected to lots of people in a tight industry all over the country.
The Personal Factor
Gear up for change in 2023
Control, Shift, Return
Now more than ever it is vital to cultivate return visits by Guests to help rebuild your hotel business. What the Guest experiences at your hotel is the key, and one way you can ensure that experience is the very best possible is by using the tools built into Clarity Hotel Manager.
Clarity Hotel Manager - more than just another PMS
Upgrading your digital user experience with Criton
Clarity UK is excited to announce our partnership with Criton to integrate the award winning Criton Guest Experience app with Clarity Hotel Manager.
This will provide your hotel with incredible benefits to offer your guests, such as contactless check-ins, digital door access, direct bookings, and much more!
“Criton is a guest engagement and integrations platform, which simplifies digital transformation in hotels, helping operators save money, stay engaged with guests and drive more revenue.”
We want to give your guests an exceptional user experience and everything they need right at their fingertips.
Criton adds a superb range of seamless functionality to Charity Hotel Manager. These features include:
Mobile Check-ins, allowing guests to avoid queues and wait times significantly, while encouraging social-distancing and contactless check-ins.
Digital Keys to provide guests keyless access to hotel rooms (this requires compatible locking systems).
Direct Bookings to make repeat bookings easy and streamlined with zero commission for the hotel. This also allows for loyalty incentives and insight into guest spend, stays, etc.
Ordering Facilities and Services directly through the app to increase stay-in spend by allowing guests to easily find and book the facilities and services your hotel offers.
In-app Messaging to provide fast and easy communication between guests and the hotel team, as well as confirmations for on-demand services like the concierge, room service and housekeeping requests.
Push Notifications to promote special offers, events, happy hour, etc.
Digital Directory to provide all the information and recommendations guests may want or need.
Google Maps and Social Media Integration so guests can find and follow your hotel on social media platforms or find nearby places of interest.
Custom Branding on all your guest’s smartphones for a fluid, streamline user experience.
Guest feedback integration using Google and TripAdvisor data.
If you would like to find out more about integrating Criton Guest Experience with your Clarity Hotel Manager, call Craig on 0330 043 0719, email him directly at craig@clarityhospitality.co.uk or using the form below.
Online training to help you return quickly
As the country’s economy tracks towards ‘re-opening’ with COVID-19 starting to look under control, getting back to business as quickly as possible is vital for the Hotel industry. So, what we’ve come up with is customised online training modules that are designed to suit your staff, delivered when it suits you. Best of all, they are at significantly discounted prices compared to our normal training.
Switch and save with Clarity Hotel Manager
Now might be the perfect time to change to Clarity
Clarity recognises the extreme pressure many businesses are under, so we are offering the most cost-effective subscription model possible - Revenue-based charging. Charging is based on a tiny fraction of monthly Terms Revenue. That means that:
When you are closed you pay nothing
When your business is severely reduced, you pay very little
When things are normal you pay a modest but fair fee
Helping you through thick and thin
So once again we’re back to a standstill! This is what we’ve all dreaded after a better than expected summer and some ‘hopeful’ forward vision. At Clarity we’ve felt it too, but we’ve retained our experienced team and we’re here to share your challenges and your triumphs. While lockdown is not good for business, we’ve decided that we want to help by offering you low cost billing choices.
Option one is a move to our revenue-based charging contract. Our charging is calculated on a small, negotiated % of your Terms Revenue and it means that if you’re closed you pay nothing, if your occupancy is low, you pay very little. And when the world comes right, you pay a fair but modest amount.
The second option is a negotiated discount on our charges for when you are closed. This means we’ll offer you a discount on your monthly billing. As you’d expect, that will vary from customer to customer depending on contract terms.
As always, we offer one of the best PMS systems available, Cloud hosting, 24/7 support with our dedicated team, a full-featured Conference and Events Management system, POS to suit, Group Head Office systems, apps to go with our systems, an ongoing software enhancement program driven by your requests and zero fees for upgrades. Add to that 100’s of 3rd party interfaces and with the revenue-based billing, unlimited user and room licencing, no extra charges for Cloud Hosting, and Support included - everything you need in one place!
To discuss the charging options or to enquire about new systems, please contact Craig, our UK Sales Manager on (0) 330 043 0719 or on email at sales@clarityhospitality.co.uk.
Stay well and let’s get through this together.
Book a Clarity Online Training module so staff are ready to hit the ground running
Fight Smart against Covid-19
Hotel Industry Recovery Statistics
Clarity UK COVID-19 Client Support
Changes of the guard for Clarity UK
Many of you will know that Richard Parker, our General Manager of the last 18 months has returned to Hotel Management. We wish Richard all the best and, in his place, our group Managing Director Dougall Love is acting GM for the immediate future. Other changes are the return of Craig Smith and the promotion of Angie Dobson, both to roles of Sales and Account Management.
